Citibank Class Action Settlement December 2024: Individuals who are not customers of Citibank and have received unsolicited calls regarding overdue accounts may be eligible to claim between $350 and $850 as part of a $29.5 million settlement related to the Telephone Consumer Protection Act (TCPA).
It is essential to understand the process for checking eligibility, filing a claim, and securing compensation before the deadline of December 20, 2024. Citibank has reached this settlement following allegations of violating the TCPA by making unauthorized robocalls to non-customers, urging them to settle overdue credit card accounts. These calls were made without obtaining prior consent, constituting a breach of the TCPA regulations.
Citibank Class Action Settlement Payment December 2024
As stipulated in the settlement agreement, Citibank will provide financial compensation to those affected. The compensation amounts will differ, with potential payouts ranging from $350 to $850, contingent upon the number of valid claims submitted and the total number of eligible individuals. The final amount each claimant receives may be affected by the overall number of valid claims filed by the deadline.
The Citibank Class Action Settlement has garnered significant attention across the United States, as many individuals have reported receiving robocalls from the bank, prompting requests for payment of overdue amounts. This situation has led to financial difficulties for some, as their personal information may have been misused.
$29.5M Citibank TCPA class action settlement
| Particulars | Detail Information |
| Entity Involved | Citibank |
| Settlement Amount | $29.5 million |
| Compensation Range | $350 to $850 per eligible claim; up to $2,500 for multiple calls |
| Eligibility Criteria | Non-Citibank customers who received prerecorded calls about past-due accounts |
| Claim Deadline | December 20, 2024 |
| Approval Hearing | January 14, 2025 |
| Official Website | Visit Official Website |
| Name of Program | Citibank Robocall Class Action Lawsuit |
| Category | Government Aid |
| Official Website | https://headtcpasettlement.com/ |
Citibank Robocall Class Action Lawsuit
The Telephone Consumer Protection Act (TCPA), established in 1991, aims to safeguard consumers from unsolicited telemarketing communications, including robocalls and spam messages. The TCPA prohibits companies from initiating automated calls to consumers without their explicit permission. This legislation was implemented to address the increasing prevalence of intrusive calls generated by automatic dialing technologies.
In the case at hand, Citibank faced allegations of placing unsolicited automated calls to individuals who were not customers, urging them to settle overdue credit card debts. The plaintiffs contended that these calls were executed without prior consent, thereby breaching the TCPA. Although Citibank did not acknowledge any misconduct, it opted to settle the claims to mitigate potential litigation expenses and the unpredictability associated with a trial.
The lawsuit claimed that Citibank made unauthorized automated or prerecorded calls to non-customers regarding overdue credit card payments during the period from August 15, 2014, to July 31, 2024. According to the TCPA, businesses are required to secure express consent before utilizing automated systems or prerecorded messages to contact individuals. Noncompliance can lead to penalties and class action lawsuits, as exemplified by this case. The settlement reached does not constitute an admission of guilt by Citibank but serves as a means to resolve the matter and avoid further legal proceedings.
Citibank Class Action Settlement Payment 2024
The total amount allocated for the settlement in this case is $29.5 million. Class members who are eligible and have received unsolicited robocalls from Citibank can anticipate compensation that ranges from $350 to $850, contingent upon the number of valid claims submitted.
To qualify for compensation, claims must be filed by the deadline of December 20, 2024. Subsequently, a final approval hearing is set for January 14, 2025, during which the court will determine whether to grant final approval for the settlement and facilitate the distribution of funds to eligible individuals.
How to File a Claim for the Citibank Class Action Settlement 2024?
Individuals who qualify to file a claim in Citibank’s TCPA settlement must adhere to specific steps to ensure their claim is accurately submitted. It is crucial to confirm that the individual received unauthorized robocalls from Citibank between August 2014 and July 2024 and meets the established eligibility requirements.
- Initiate the Claim Process: Begin by navigating to the official settlement website to obtain the necessary claim form.
- Accurately Complete the Form: Ensure that you provide precise information, including your full name, address, contact details, and the phone numbers associated with the calls received. Additionally, confirm that you are not a Citibank customer.
- Optional Submission of Evidence: Although not mandatory, including supporting documents such as call logs or voicemails may enhance the validity of your claim. Individuals with evidence of more than five calls could be eligible for compensation of up to $2,500.
- Submit the Claim: You can complete and submit the form electronically or, alternatively, send the filled-out form via mail to the Claims Administrator at the designated address listed on the website.
- Await Confirmation: After your claim has been processed, you will receive a notification regarding the status of your claim, including details about approval and the timeline for payment.
What Occurs Following the Submission of Your Claim?Â
The Claims Administrator will assess your eligibility. A court hearing is scheduled for January 14, 2025, to finalize the settlement agreement. If the settlement is approved, disbursements will occur post-hearing, with specific timelines contingent upon the claims process. Once the court provides final approval for the settlement, individuals who have submitted valid claims will be entitled to their compensation.
The amount awarded to each claimant will be influenced by the total number of claims received; in instances where fewer claims are filed, individuals may receive as much as $850. To guarantee their entitlement to a portion of the settlement, it is crucial for eligible claimants to submit their claims by the deadline of December 20, 2024. It is advisable to initiate the claims process as early as possible to secure a share of the $29.5 million settlement fund.
Getting involved in this settlement goes beyond just getting paid; it’s about making sure companies are held responsible for honoring consumer rights. The TCPA was established to shield people from annoying and unwanted communication, and this case highlights how crucial it is for fair treatment.
FAQ
When will the bank pay the compensation amount to the citizens?
following the court’s final hearing and approval, which is set for January 14, 2025.
What is the highest benefit that citizens can expect to receive?
Between $350-$850
Who will be qualified to get the money?
individuals who received a robocall about a past-due payment but are not official Citibank customers.
